Privacy Policy
How we collect, use, and protect your information.
Last updated: June 2026
XPRESSGRID LOGISTICS AND WAREHOUSE SOLUTIONS (CR 7053943606), referred to as "XpressGrid," "we," "us," or "our," is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other details you provide through our contact forms or when engaging our services.
- Business Information: Company name, industry, shipment details, inventory data, and other information necessary to provide our logistics services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our warehousing and logistics services
- To respond to your inquiries and communicate with you about our services
- To process and manage your shipments, inventory, and fulfillment orders
- To send you service-related notifications and updates
- To comply with legal obligations and regulatory requirements in the Kingdom of Saudi Arabia
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure, access-controlled warehouse management systems
- Encrypted data transmission for all online communications
- Regular security audits and assessments
- Employee training on data protection practices
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Delivery Partners: To fulfill last-mile delivery services
- Technology Providers: Who assist in operating our WMS and other systems
- Legal Authorities: When required by law or regulation in the Kingdom of Saudi Arabia
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for marketing communications at any time
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@xgridlogistics.com
Location: Riyadh, Saudi Arabia